Steve Houghton-Burnett Interviewer

Steve is Chairman of the MD2MD group in Manchester and our interviewer for LeaderFest 2013.

He has a wide range of experience both as an entrepreneurial Managing Director and as Director of Transformation, Chief Technology Officer and Chief Information Officer in large organisations. He built, led and sold one of the first Internet Service Providers, which eventually sold for £300M and has led major organisational transformation and change programmes from £20M and £250M.

Steve believes that successful organisations can maintain and even work to improve workplace happiness. Really successful organisations can still do this during times of change, but not many do. He also believes that great organisations understand that workplace happiness benefits them financially. It reduces absenteeism and grievance whilst increasing customer satisfaction, loyalty and therefore profits.